The quality management system in place at all Familia Torres Group wineries is aimed at planning, monitoring, and improving any elements of our company that have an impact on customer satisfaction and the achievement of the organization’s desired results.
In line with the ISO 14001 standard, the company’s environmental management system is aimed at protecting the environment. It maps out a system for continuously improving environmental performance, preventing and minimizing risks, complying with legal requirements and other relevant requirements that apply to our activity, and achieving the objectives in this area.
Miguel Torres’ food safety management system is in line with ISO 22000 and has the objective of meeting our customers’ expectations and needs by guaranteeing the food safety of our products at all times.
Miguel Torres S.A. attaches the highest importance to all aspects related to the health and safety of its partners and is committed to accident prevention and compliance with the regulations on occupational risk prevention. Our goal is to achieve ZERO ACCIDENTS.
FAMILIA TORRES aspires to operational excellence and continuous improvement in reducing energy costs, in line with the company's global strategy.
The measured and efficient use of energy and raw materials is a key goal for our company, taking into account that the cost of the energy market is high and also recognizing that the resources of our world are limited. For this reason, it is necessary to dedicate effort to generate and use energy in an efficient way and duly registered.
We believe in energy efficiency as the best way to achieve the reduction of energy consumed, to increase our company’s competitiveness and to sustainably protect the environment.
Miguel Torres SA has implemented an Information Security Management System (ISMS) since 2007 under the ISO 27001. The system developed to guarantee the confidentiality, integrity and availability of information for the development of its business activities was extended in 2011 to all the Torres Family companies. The management considers the security of the information a fundamental aspect to obtain the trust of its clients and maintains a permanent commitment regarding the continuous improvement of the ISMS.